Shipping policy
Shipping Policy
Thank you for shopping with Lucky Leif.
Every watch is individually assembled, inspected, and packed by hand in Östergötland, Sweden. We take pride in ensuring each order leaves our workshop ready to be enjoyed.
Processing Time
Orders are typically processed and shipped within 1–3 business days.
During product launches or busy periods, processing may take slightly longer. If there’s a significant delay, we’ll contact you as soon as possible.
Shipping
We ship worldwide from Sweden using tracked shipping services.
Estimated delivery times:
- Sweden: 1–3 business days
- Norway: 3–7 business days
- European Union: 5–8 business days
- United Kingdom: 5–8 business days
- United States & Canada: 6–10 business days
- Australia, New Zealand & Rest of World: 7–14 business days
These are estimates only and may vary due to customs processing, holidays, or carrier delays.
Tracking
Once your order ships, you’ll receive a confirmation email with tracking information.
Please allow up to 24 hours for tracking updates to appear.
Customs, Duties & Taxes
Orders shipped outside Sweden or the European Union may be subject to import duties, VAT, taxes, or customs handling fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Incorrect Addresses
Please ensure your shipping address is correct before placing your order.
If a package is returned because of an incorrect or incomplete address, additional shipping charges may apply before the order can be resent.
Lost or Delayed Shipments
If your package appears to be delayed or lost in transit, please contact us at support@luckyleif.co. We’ll work with the shipping carrier to help resolve the issue as quickly as possible.
Questions?
If you have any questions about shipping or your order, please contact us at:
support@luckyleif.co